Email support Services -- Email is increasingly becoming the preferred, reliable way to communicate with customers. However according to recent studies (www.mediabuyerplanner.com, 2008), more than 45% of web-enabled businesses still fail to respond to customer email queries within 24 hours, due to poor infrastructure, lack of expertise, or mishandling. Our refined infrastructure, experienced/talented people, and distinct processes ensure unsurpassed email management services to leading enterprises.

   Web based Chat Services -- This is a web-based customer interaction service where Latin Call Center represents its clients by dealing with customers in real-time, web-based customer support. All inquiries are transferred automatically from the client's website to Latin call Center where they are managed by professional Web Chat Specialists. This service is available 24/7. According to The Inquirer (sept. 2008 issue) web chat is one of the most preferred and desired means of communication, but most of the time, online customers abandon their online purchase due to the lack of real-time customer service. Latin Call Center´s customer-friendly live chat services help the clients increase their "visitor" to "customer" conversion rate.

Let us be the support your business needs to convert those visits into sales.